✨ JaSHEEbah Holistic Pain Relief ✨

At JaSHEEbah Essentials, every product is handcrafted with care and attention to detail. We appreciate your patience while we prepare your order.

Processing Time

All JaSHEEbah products are handcrafted with care. Orders are typically processed within 2–5 business days (excluding weekends and holidays).

During product launches, sales, or high-volume periods, processing times may be slightly longer. If there are significant delays, customers will be notified.

Shipping

Once your order has shipped, you will receive a tracking number via email.

Delivery times vary depending on the shipping carrier and destination.

JaSHEEbah Essentials is not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping addresses entered during checkout.

Please verify your shipping address before placing your order.

Local Pickup (Optional)

Local pickup may be available for select customers and vendor events.

Eligible customers will receive pickup instructions after their order has been confirmed.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include:

• Your order number
• Photos of the damaged package
• Photos of the damaged product(s)

If your tracking information shows the package as delivered but you cannot locate it, please contact the shipping carrier first.

JaSHEEbah Essentials will gladly assist whenever possible but cannot guarantee replacement for packages confirmed as delivered by the carrier.

Return & Exchange Policy

Due to the nature of our handcrafted beauty and fragrance products, all sales are final.

For health, hygiene, and safety reasons, we do not accept returns or exchanges on opened or used products.

If you receive an incorrect item or your order arrives damaged, please contact us within 48 hours of delivery.

Email us at JaSHEEbahBeauty@JaSHEEbah.com and include:

• Your order number
• Photos of the item received
• Photos of any damage

If the error was ours, we will gladly replace the item at no additional cost.

Customer Happiness Guarantee

Your satisfaction matters to us.

If there is an issue with your order, please contact us within 48 hours of delivery. We are committed to making things right whenever possible while maintaining our health and safety standards.

Order Cancellations

Orders may be canceled within 12 hours of purchase, provided production has not yet begun.

Once an order enters production or has shipped, it cannot be canceled.

Fragrance Disclaimer

Fragrance is a personal experience. Because body chemistry varies from person to person, scent longevity and projection may differ.

We cannot guarantee identical fragrance performance for every individual.

Allergies

Please review all ingredient information before purchasing.

If you have known allergies or sensitive skin, perform a patch test before full use.

Discontinue use immediately if irritation occurs and consult a healthcare professional if necessary.

Our Promise

At JaSHEEbah Essentials, every product is handcrafted with premium ingredients, quality craftsmanship, and attention to detail.

Our mission is to provide luxury beauty and fragrance products that inspire confidence through every experience.

Confidence in Every Drop™ 💜